Many homeowners are aware that air conditioners can freeze during hot summer months when they’re overworked. However, homeowners who have recently switched to a heat pump may not realize that these systems can also freeze during winter, especially when outdoor temperatures drop or airflow is restricted. In this guide, we’ll explain why this happens and share practical steps to prevent your heat pump from freezing.

Why Your System Can Freeze During Cold Weather

Heat pumps are a popular choice for Texas homeowners, but they can freeze up when winter temperatures drop. The coils naturally get very cold during operation, and ice can form if the system isn’t functioning correctly. This usually happens when airflow is restricted, the refrigerant level is low, or there is a mechanical issue.

Restricted Airflow

For your heat pump to operate efficiently, air must flow freely across its coils. When airflow is restricted, the refrigerant can become too cold, leading to ice formation on the coil surfaces. Common causes of restricted airflow include dirty or clogged air filters, dust or debris in the blower compartment, and blocked return vents.

To prevent this problem, check your air filter at least once a month and replace it whenever it appears dirty. Be sure to move any furniture, area rugs, or other household items away from return vents to maintain proper airflow. Additionally, schedule a tune-up twice a year. This should be done in the spring to prepare your heat pump for summer and once in the fall to get it ready for winter. During these visits, our technicians will clean the blower compartment, check for airflow obstructions, and ensure your system is circulating air efficiently.

Low Refrigerant Levels

For your heat pump to operate correctly, it needs the proper amount of refrigerant. If a leak develops in one of the refrigerant lines or coils, gas can escape, lowering the pressure inside the system. When refrigerant levels are too low, the coils can become extremely cold and freeze up, preventing your heat pump from heating effectively.

Repairing this issue requires a trained HVAC technician who can locate leaks using specialized detection equipment. After we fix the leak, we will charge the system to restore the proper refrigerant level. Routine HVAC tune-ups, ideally twice a year, can help catch slow leaks early and keep your heat pump running efficiently.

Condenser Unit Restriction

The condenser unit of your heat pump absorbs heat from the environment and also helps maintain proper refrigerant temperatures. If airflow to the unit is restricted, it can’t exchange heat efficiently, which can cause the refrigerant to drop too low, leading to ice forming on the coils.

Common causes of airflow problems include snow or ice buildup around the unit, leaves or debris blocking the fins, and plants or shrubs growing too close to the unit. To prevent this, check your outdoor condenser regularly and clear away any obstructions. Make sure your unit has at least three feet of clearance on all sides to allow proper airflow and efficient operation throughout the winter months.

Fault With Defrost Mode

All heat pumps include a built-in defrost mode, which temporarily reverses the heat transfer process to warm the outdoor coils and remove ice buildup. This prevents a thick layer of ice from forming on the outdoor condenser, ensuring your system continues to operate efficiently throughout the winter. Routine defrost cycles are normal and occur whenever outdoor conditions cause frost to accumulate.

If the defrost mechanism fails, the system may not remove ice properly, allowing a thin layer to quickly build into a thick sheet that restricts airflow and reduces heating performance. A malfunctioning defrost mode can also cause your heat pump to run continuously, increasing energy use and stressing system components. If you notice ice buildup on your outdoor unit that doesn’t clear or your system runs constantly, it’s important to call promptly for repair. Addressing a faulty defrost system quickly prevents further damage and restores efficient operation.

Contact Your Local Experts

At SoBellas Home Services, we have been serving the residents of El Paso, TX, and the surrounding areas since 2008. We install, repair, and maintain heating and cooling systems, including heat pumps. Contact us today to schedule an appointment with one of our experienced technicians.

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